Tag Archives: tesco

#StokesCroft #Tesco and #Riots

I live in a “Tesco town”, apparently. There are certainly a lot of Tesco stores around here.

I’ve not really felt bothered to give my opinion on the new Tesco Express in Stokes Croft before. For one reason, it’s several miles away from me. What do I care if they build 20 Tesco stores down there? This week though, I did a bit of reading up on the subject, after it was mentioned in Venue Magazine. Continue reading #StokesCroft #Tesco and #Riots

Local Independent Businesses

It’s Easter Sunday (or “Easter Day” as the news have now started calling it), so this is the perfect time for me to rant about something that irritates me.

Today, in England, “larger” shops are not allowed to open. Small shops can open like Tesco Express, Sainsbury’s Local, and anything else which is less than 280 square metres in size. What a ridiculous rule that is.

Now I know it’s closed because it’s a religious day (for Christians), but as an atheist, why can’t I nip down to B&Q to get some nails, so I can finish a DIY job I’m doing in the garden? Continue reading Local Independent Businesses

Tesco – A Warning

Earlier this week I bought something in Tesco. It had one price on the shelf, and a different one when I got to the checkout. I was in a rush so didn’t bother to query this.

Today I bought a bottle of hair conditioner. £4.48 on the shelf, and when I got to the (self-service) till, it showed £4.58.
I asked the self-service supervisor person, and she told me that due to the VAT increase, and the size of shop, the prices on the shelf might be the pre-VAT-rise price, instead of the post-vat-rise price that the till shows.
She added that if I wanted, I could check this with customer service, but they had a big disclaimer somewhere, so it was all above board, and it’s unlikely I’d get it for the shelf price.

Given everyone knew the VAT was going up, I don’t think this is good enough. The size of the shop is immaterial. Bigger shops have bigger budgets and more staff.

A part of me wonders if this isn’t just a clever way of looking like your prices haven’t gone up, while still putting them up. Most people know the price of milk, but if you buy 20 items, you’re less likely to notice if it comes out £1.50 more.

Is this even legal?
Displaying one price and charging another?

Either way, I’m going to be more vigilant with this. Maybe you should be too.

Unexpected item in the bagging area

What is wrong with people?
Not a week goes by, without someone moaning to me about the “unexpected item” error you get in self-service checkouts at the supermarket.
If you’re getting it, it is YOUR fault.

Seemingly it’s a problem we’re all having, all the time.
Well I’m not.
Ever.
I’ve never thought of myself as a genius, but as I’m seemingly the only person in the world who can figure out how to use these machines, I thought I’d write a post explaining this, why it occurs, and how to resolve it.

I’ve had no training in building these machines, but from what I can see, there’s two things going on.
1. You scan.
2. You put it in the “bagging area”.
First the machine scans a barcode, then it expects you to put something in the bagging area.
I’m pretty sure it checks the weight of the bagging area, to make sure you haven’t bought 12 toilet rolls, and scanned them through as a Snickers bar.

It will report “unexpected item” if you just chuck something in the bagging area, because you haven’t scanned it.
That’s your fault.

So scan it, then put it in the bagging area. Simple.
You’ve scanned it, it’s waiting for you to put it in the bagging area.

Where a few people get confused is where they use their own bags.
Given it measures the weight, you already know you can’t just put your bag in the bagging area.
You know this doesn’t work – don’t fight it.
Don’t blame the machine.
If you put a bag in the bagging area without scanning anything, it’ll complain. YOU are using the machine incorrectly.

If you’ve been struggling with this, the solution is so simple you will kick yourself.
For this example, I’ll be buying a 2pt bottle of milk.
You scan the milk, then put it in your own bag, then put the bag (now containing milk) in the bagging area.
It weighs it, and it is approximately the weight it was expecting.
You do this for each new bag, as you add them.
Simple.

If that doesn’t work for you, then you’re still doing something wrong. I haven’t had an argument with the machine about unexpected items in months.
The only argument I have is when you have 4-5 bags, you’re attempting to put money away and pick them up, and as you’re a tiny few seconds slower, it tells you “please take your items” as if you’ve forgotten.
I’ve got a simple solution to that too – swear at it. Profusely.