Category Archives: Gripes

The End Of Landlines?

Down with landlines! I hope it can’t be far off.

Recently, I’ve been looking a lot at Skype, for a variety of reasons. Sooner or later, I’m going to be moving house, and wherever I end up, I don’t want to have a landline installed. I didn’t want to have one installed where I currently am, but because Virgin Media don’t cover my street, BT forced me to.

It irritates the hell out of me when I see adverts on the TV for using your landline, because it’s so convenient, or whatever. How is it any more convenient than using my mobile?

BT have got so desperate, that built into the package I’m on, is a fine. If I don’t make at least 10 calls per month on my landline, they bill me a £6.80 fine. An inactivity fine, or “minimum calls fee” as BT call it. If I use it less, I have to pay more.

I’d estimate most people don’t want/need a landline now.

Every time you buy a mobile phone these days, they bundle hundreds and hundreds of minutes of calls. And if you’re not into calling, almost every mobile phone contract seems to come with “unlimited” (subject to fair use) texting. With Blackberry BBM and the iPhone’s iMessage, that amount is now truly limited only by the availability of your WiFi connection, and their servers (Blackberry have had a bad few days lately, and only about 50% of my messages sent through iMessage are working – with the others, the phone gives up and sends it by normal SMS).

Virgin Media now offer a 10mb package for £21 a month (excluding special offers), of just broadband, unlimited downloads (subject to fair use). No phone line needed. Great, eh?

And if you’re thinking “yeah but what about 0800/0845 calls. They’re excluded from my mobile minutes”, that’s where Skype comes in. You can pay as you go for the odd call here and there, that’s excluded from your plans, so if you end up sat on hold for 40minutes waiting to speak to someone about your freezer warranty, you won’t end up paying out £10 for the process.

Even if you were a prolific caller, it still isn’t worth having a landline. With Skype, as a UK user, you can sign up to a plan that allows you to make up to 6 hours of calls per day (10,000 minutes over the course of a month) for £3.99 a month.

And nobody wants to wear a headset to make a phone call, do they? But that’s not required anymore either, as Skype have apps for smartphones. You can make (and receive) calls on your iPhone, as if it was a normal phone, but only pay Skype’s rates. If your computer has bluetooth (mine does), you can use a mobile phone bluetooth headset for your Skype calls.

So that’s a total of £24.99 a month for 10mb broadband, and as many UK national calls as you can make.

And if you’re in a situation where you think people will put off calling you because of your lack of landline number, Skype have thought of that too. £3 a month and you can get a landline number (most major city STD codes are available), which diverts to either your Skype account, or any other phone you prefer. It’s like having a landline with caller diversion addon, but for a fraction of the price.

(Note: I should mention that if you don’t like Skype, or you’re not a fan of proprietary VoIP systems or whatever, there are numerous other companies who offer similar prices/services. Skype just have the simplest/most straightforward pricing I could find when I was writing this.)

Currently, because of what I can only assume is an accident, despite me living relatively near the centre of the city, my local BT exchange is over 2km away. “Up to 8mb” my arse. I can maybe get 3mb on a good day, if the wind is blowing in the right direction.

From 3rd December, BT are putting their prices up again. So I’ll then be paying:

  • 14.60 for line rental (including evening/weekend calls I don’t need)
  • 22.50 for BT Broadband option 2, up to 8mb (actually 3mb on a good day)
  • 6.80 monthly bullshit inactivity fine

Total: £43.90/month. For a shit speed, a landline I don’t want, and to be fined for not fitting their exacting call requirements. I can reduce my line rental to £10 a month if I don’t mind paying a year in advance. A year though! Ffs!

They’re also increasing their call prices a bit more. 7.95p/minute to UK landlines during the day. If you made those calls through Skype, it’d be 1.4p/minute.

Basically what I’m saying is that BT are shit. And expensive.

Opt-in vs opt-out

It’s that age old question. When you’re designing a website, do you have an opt-in or opt-out form?

If you don’t know what I’m talking about, I mean that question that says “Please tick here if you do not wish to receive details of new products”. Thats an opt-out, because you have to tick, to opt yourself out of receiving stuff. If it was something you had to tick to say “Yes I am happy to receive special offers”, that’s an opt-in.

Anyway, the long and short of this is that PC World seem to have been unable to make up their mind, and gone for both. As demonstrated by this gem of a form at the end of buying or reserving something:

Brilliant, isn’t it.

Better than that, they seem to have also signed up my relative for some sort of account, from the looks of the email that arrived in her inbox shortly after. All this to reserve one item to pick up in store.

And when we arrived to pick it up, it wasn’t in the reservation area, so they got one off the shelf. Which is the same experience of ring-and-reserve I’ve had now three times in PC World stores. First time they picked one off the shelf. Second time they checked the system, said they had 5, but couldn’t find any. It doesn’t work like Argos’ excellent ring-and-reserve service, that’s for sure.

Bush DW5FIIS Dishwasher Review

(Note: As several people have asked about the manual for this, I’ve photographed mine and uploaded it. See the end of this post for the link.)

I don’t tend to do reviews, but several people have asked me about this dishwasher I bought a few months ago, so I thought I’d do a bit about it here.

Phwoar. Exciting.

I’ve never been quite sure if I like dishwashers or not. When I was a teenager, I seem to recall my parents making me load ours, as a household chore. The biggest complaint I have with this, is that it’s completely unnecessary. Instead of stacking your plates on the sideboard, why not just put them in the dishwasher yourself? Then nobody has to load the bloody thing. As I’ve never actually owned one as an adult though, maybe there was something magical about them I wasn’t seeing through my grumpy-teenager-tinted spectacles?

Continue reading Bush DW5FIIS Dishwasher Review

Submission Technology / Netflip and Spam

A while ago, I started receiving emails from newsletter@netflip.co.uk. Google marks every one as spam, but that still means they go to my spam folder. Because the company they’re apparently from changes every time (but they’re always from the address – newsletter@netflip.co.uk), it makes it hard to see at a glance if it’s more Netflip junk without opening. Gmail lets me filter them straight to the bin, but then they’re not being put in spam, so presumably don’t work to improve the system, or whatever.

I imagine they got my email address from me being a member of a discount website called GreasyPalm that they own (years and years ago, I’m pretty sure I no longer have an account). I’ve tried to unsubscribe, which doesn’t work. It says it does, then the next day, more spam cometh. Continue reading Submission Technology / Netflip and Spam

More Domain Name Scaremongering

Everyone wants a domain name. Specifically, people like .com, .net, .org, .co.uk, and that’s about it. Nobody has ever wanted .museum to represent their business. Why would they? When you give out a web address to someone, a lot of the time you’ll find they go “is that .com?” It’s the first one they think of. .biz? .info? Eugh. Yet they all exist. And now, the .xxx domain is finally here! The one absolutely nobody has been waiting for.

The theory behind the .xxx domain is that it will make sure everyone knows where the porn is. Except it won’t, obviously. You think companies that have spent millions of dollars promoting a .com porn site, are going to just up and move to .xxx?
Porn won’t be banned from .com domains, either. So there will still be porn on .com, and more porn on .xxx. What was the point of this again? Continue reading More Domain Name Scaremongering

Mac Office Software Problems

Recently I got a bit fed up of NeoOffice (a special Mac-only version of OpenOffice). It takes ages to open on my iMac. Sometimes more than 30 seconds, just to open a Word file. Seems excessive to me, especially when everything else on my Mac seems quick/efficient.

And it doesn’t handle tables very well. It also occasionally decides it’s going to print a portrait page in landscape. There must have been more to it, than that, because I recently got a bit fed up and started looking around for an alternative. Apparently I’m a bit behind the times.

When I first got a Mac, while there was a Mac-version of OpenOffice, it didn’t seem to be well recommended from the reviews I could find. Instead, they all recommended NeoOffice, which is how I came to be using it in the first place. Well it’s all change. OpenOffice now have a proper decent Mac version. Continue reading Mac Office Software Problems

*Almost* textbook lazy scam job offer

This is an *almost* of the job email scam world. Let me show you.

from Kuame King madelineblankleyyt524@yahoo.com
to sadders1990@hotmail.com
date 24 August 2011 07:21
subject Position available – ID _ (M13141674062393014610)..
Signed by yahoo.com

So far, so typical.
Insanely long job ID, rather than an actual title that might explain what the “job” is.
Sent from a Yahoo email address which bears no resemblance to the name of the sender. Perfect.
Sent to a Hotmail address, and BCC’d to one of my email addresses so I both get it, and know that it is spam. Textbook. Continue reading *Almost* textbook lazy scam job offer

This week’s bullshit job offer

Two days ago, I received this email at 8:48pm.

Subject: Find new work

“Good day.

We have found your resume on the www.jobsite.co.uk site and paragoned your details with the demands
we take into consideration when looking for our staff. We are pleased to say that you correspond totally to
the vacancy we are offering right now.

The Nestrex Company has opened a well paid job offer with flexible working schedule.

Location: The UK

If you are seek a part-time job, please write us to: sandramoore@nestrex.net
Short resume attached is recommended.

Sincerely yours,

Sandra Moore”

I am on Jobsite. Hmm. Maybe this is genuine? Paragoned my details? There’s a series of words I’ve never seen in that way before. “If you are seek a part-time job, please write us”. What are they teaching kids in schools these days? Continue reading This week’s bullshit job offer