Tag Archives: customer service

Sportsdirect – very poor customer service

It’s not often I blog about things I’ve bought in actual physical shops. That’s because I don’t shop in person often. However, yesterday I shunned my Amazon account, threw caution to the wind, and went into a branch of Sportsdirect near where I work. I wish I’d checked out their online reviews first, but I didn’t. Lesson learnt – internet = better.

So Friday 3 May, I went into Sportsdirect, Cribbs Causeway. I went in looking for a suitcase, and saw some things that looked like suitcases. Continue reading Sportsdirect – very poor customer service

The Lanes

All this talk of bad customer service, and Mary Portas’ online poll has reminded me of an event that happened a few weeks back. (Btw – no surprise with that poll that John Lewis is near the top, and PC World/Comet near the bottom. Although I am surprised you can’t “add” stores – only pick from their existing list. And the Apple store isn’t in there).

A few weeks ago, I went to The Lanes. This is a non-chain bowling place in Bristol, that my girlfriend and I have been told is much nicer than Bowlplex/Megabowl, and does amazing milkshakes. I’m still not convinced that either of those statements are true. Continue reading The Lanes