All this talk of bad customer service, and Mary Portas’ online poll has reminded me of an event that happened a few weeks back. (Btw – no surprise with that poll that John Lewis is near the top, and PC World/Comet near the bottom. Although I am surprised you can’t “add” stores – only pick from their existing list. And the Apple store isn’t in there).

A few weeks ago, I went to The Lanes. This is a non-chain bowling place in Bristol, that my girlfriend and I have been told is much nicer than Bowlplex/Megabowl, and does amazing milkshakes. I’m still not convinced that either of those statements are true. Continue reading The Lanes →